Terms of Service

Welcome to Famtify.com. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our site; they are designed to protect both you and our small creative team that handcrafts each item with love.

1. General Conditions

  • By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to misuse our website, products, or content for any unlawful or unauthorized purpose.

2. Products & Orders

Every product at Famtify is made-to-order and crafted with care. Production and shipping times may vary depending on the product type.

  • Product images are for illustrative purposes only. Actual colors or materials may vary slightly due to display settings or craftsmanship differences.
  • Once an order is placed, it is automatically sent to production. You may cancel within 12 hours of purchase (see our Cancellation Modification Policy).
  • After 12 hours, cancellations cannot be guaranteed as items may already be in production.

3. Pricing & Payment

  • All prices are listed in USD (or as shown at checkout) and may change without prior notice.
  • We accept major credit/debit cards, PayPal, and other secure payment methods displayed at checkout.
  • Customers are responsible for any applicable customs duties, VAT, or import taxes required in their country.

4. Shipping & Delivery

Shipping times depend on your destination. Estimated delivery timelines are detailed on our Shipping Policy page.

  • We are not responsible for delays caused by customs, carriers, severe weather, or incorrect addresses provided by customers.
  • Tracking details will be emailed once your order has shipped.

5. Returns, Refunds & Cancellations

  • Orders can be cancelled within 12 hours of purchase.
  • Our Return & Refund Policy outlines conditions for eligible refunds, replacements, and returns.
  • By purchasing from Famtify.com, you agree to these conditions as part of the Terms of Service.

6. Intellectual Property

All content on Famtify.com - including logos, product designs, images, and text - is the property of Famtify and is protected by copyright and trademark laws. Customers may not copy, reproduce, resell, or exploit any part of our website or products without written permission.

7. Limitation of Liability

  • Famtify is not liable for damages or losses arising from misuse of products, shipping delays, or actions by third-party carriers.
  • Our total liability shall not exceed the purchase price of the item in question.

8. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy to learn how your data is collected, used, and safeguarded.

9. Changes to Terms

We may update or revise these Terms from time to time without prior notice. We encourage you to revisit this page periodically. Continued use of our website means you accept the updated Terms.

10. Contact Us

If you have questions about our Terms of Service, please reach out to our customer care team. We’re always happy to assist you with honesty and respect.

Business Address: PTNHAN, LLC

30 N Gould St ste r, Sheridan Wyoming 82801, United States.

Phone: +1(307)6229669

For any questions or suggestions, feel free to contact us at support@famtify.com

    Thank you for choosing Famtify - a place where family memories are crafted with heart and care. Your trust means the world to us.